Hiiiilo
Hiiiilo AI Receptionist Icon

Your Front Desk Never Sleeps,
and Never Forgets a Customer

Hiiiilo is an AI receptionist that lives inside your WhatsApp — more than a chatbot or basic WhatsApp automation. It answers every customer, books the appointment, and suggests the right add-on to grow each sale, in any language, around the clock.

BOOK A DEMO

You're never left with just a bot. A real marketing team stands behind Hiiiilo, ready to step in whenever you need a human, a campaign, or a deeper plan.

S
Serene Wellness
online
0:06
Welcome back, Aisyah! 😊 You're due for your usual facial, and it pairs beautifully with a 30-min massage. Add it on?
0:03
Lovely — Saturday 10:30am. Shall I confirm?
Yes please!
Booked ✓ You'll get a reminder the day before. See you Saturday, Aisyah!
Recognised a returning client & grew the booking

WhatsApp Appointment Booking
for Clinics, Salons & Studios

Dental clinics ·Aesthetic & medical clinics · Hair salons ·Nail studios · Brow & lash studios ·Spas & beauty studios · Dental clinics ·Aesthetic & medical clinics · Hair salons ·Nail studios · Brow & lash studios ·Spas & beauty studios ·

Why it pays for itself

Built to Grow Your Sales, Not Just Answer Messages

An AI receptionist only earns its keep if it makes you money. Hiiiilo turns everyday WhatsApp chats into revenue in three ways — the bookings you'd have lost, the add-ons you'd have missed, and the customers who quietly drift away.

Capture every enquiry

Every after-hours and peak-time message gets answered and booked, so the leads you already paid to bring in stop slipping away to whoever replied first.

Grow every sale

Hiiiilo suggests the add-on that fits, right inside the chat, so more visits turn into bigger ones — without your staff having to do the selling.

Bring customers back

It spots customers going quiet and drafts the win-back message, turning a one-time visit into a repeat one instead of a lost regular.

Every one of these is revenue most businesses leave on the table today. Hiiiilo works all three, on the WhatsApp number you already use. See how WhatsApp turns chats into sales →

What Hiiiilo does

Three ways Hiiiilo grows your business

From the first message to the customer who comes back — each with a page that shows exactly how it works.

AI Receptionist

Answers every WhatsApp message in any language, understands voice notes, suggests the right add-on, and books the appointment — 24/7, never a basic chatbot.

S Serene Wellnessonline
Hi Aisha! 😊 Welcome back to Serene Wellness. How can I help today? Hey! Thinking of pampering myself this weekend Love that! Facials, massages and packages are all open. Shall I check Saturday? Yes! Any facial slots this Saturday? 0:06 Yes! Saturday 2:00pm is free. Your facial pairs beautifully with a 30-min massage — add it on? Ooh yes, let's do that Lovely — Saturday 2:00pm, facial + massage. Shall I confirm? Yes, confirm please Booked ✓ I'll send a reminder the day before. See you, Aisha! Thank you so much! 😊 You're welcome 💜 Can't wait! Should I come a little early? 10 minutes early is perfect 😊 time to relax before we start. Lovely, thank you! Anytime, Aisha! We'll have everything ready for you 💜 See you Saturday! 😊 See you Saturday at 2:00pm ✨
Understood a voice note, upsold, and booked
See how it works →

Appointment Booking

Writes straight into your Google Calendar in real time — only open slots, no double-bookings, and reminders that cut no-shows.

M T W T F S S
10:30am · Facial · AishaConfirmed
11:45am · Massage · MeiConfirmed
2:00pm · Facial · PriyaReminder sent
3:30pm · Massage · WeiConfirmed
4:00pm · Body scrub · FarahConfirmed
5:15pm · Aromatherapy · LinaReminder sent
9:15am · Reflexology · NadiaConfirmed
12:15pm · Spa package · SitiReminder sent
3:00pm · Facial · Hui YingConfirmed
5:45pm · Massage · ZoeConfirmed
Written to Google Calendar · reminders set
Booked straight into your calendar
See how it works →

Customer Intelligence

Remembers every customer and their value, spots who's drifting away, and drafts the win-back message that brings them back.

Customer Intelligence
23 lapsed customers gone quiet — win-back message drafted
Repeat customers spend 2.4× more — worth offering a package earlier
Top bundle priced ~22% below what customers would happily pay
Saturdays convert best — worth opening more slots
14 asked about packages but didn't book — promo drafted
Facial regulars due to rebook — reminders queued
Package buyers rebook 3× more often — worth promoting
Tuesdays are quietest — a midweek offer could fill them
New customers up this month — mostly from referrals
Est. recovered / month RM9,920
Spotted and drafted automatically
See how it works →

Any language · 24/7

Every WhatsApp Customer Answered, in Their Own Language

Customers message in any language. Hiiiilo replies in the same one, instantly, for the entire conversation.

How Hiiiilo works
Hi, are you open? Can I book a haircut for tomorrow?
2:14 AM
Hiiiilo
Yes, we are open 24/7. I have 2:00pm or 4:30pm tomorrow. Which works for you?
2:14 AM
✓✓ Replied in 2 seconds
Hai, masih buka? Boleh tempah potong rambut untuk esok?
2:14 AM
Hiiiilo
Boleh, kami buka 24 jam. Ada slot 2:00 petang atau 4:30 petang esok. Yang mana sesuai?
2:14 AM
✓✓ Dibalas dalam 2 saat
你好，还营业吗？可以预约明天剪头发吗？
2:14 AM
Hiiiilo
您好，我们 24 小时营业。明天下午 2:00 或 4:30 有空位，您方便哪个时间？
2:14 AM
✓✓ 2 秒内回复

The same midnight message, two outcomes.

✗ Human
  • ✗After-hours messages wait until morning
  • ✗Replies take hours, the customer moves on
  • ✗Malay or Chinese question, English answer
  • ✗Staff stuck on booking back-and-forth
  • ✗Lost leads, with no record of why
Hiiiilo AI Receptionist Icon
Hiiiilo
  • ✓Answered in seconds, day or night
  • ✓Every reply in the customer's own language
  • ✓Booked into your calendar and CRM
  • ✓Staff freed for the work that matters
  • ✓Every conversation captured for you

Live dashboard

See Every Booking and Customer from One Screen

Every conversation, booking, lead, and customer lands in one live owner dashboard, so you never have to chase staff for a report. On the Full plan, Customer Intelligence turns it into growth — spotting who's drifting away and drafting the message that brings them back.

See the live dashboard → Explore Customer Intelligence →
Your Hiiiilo Dashboard● Live
38
Leads
27
Booked
71%
Conversion
RM4,180
Revenue
10:30am · Cleaning · AishaConfirmed
2:00pm · Whitening · Wei MingReminder sent
4:15pm · Consult · RaviConfirmed
Customer Intelligence
  • 23 lapsed customers gone quiet — friendly win-back message drafted
  • Repeat customers spend 2.4× more per visit — worth offering a package earlier
  • Your top bundle is priced ~22% below what customers would happily pay
Testimonials

What Our Customers Say

From clinics and salons to spas across the Klang Valley, here's what owners think after switching to Hiiiilo.

"Patients used to message us at 11pm and we'd miss them by morning. Now they're booked into the calendar before we even open the clinic."

WM
Dr. Wong Mei Ling
Bright Smile Dental · PJ

"Half our enquiries come in Bahasa, half in English. Hiiiilo handles both perfectly, and our team finally stopped translating WhatsApp messages all day."

AR
Aisha Rahman
Amara Spa & Wellness · Subang

"Bookings keep flowing in overnight and our calendar is full before we walk in. The dashboard is the first thing I check every morning."

TW
Tan Wei Jie
Salon Co. · Bangsar

Setup

Live in an Afternoon, Not a Quarter

We set Hiiiilo up for you. You connect your number in a few clicks, with our team on standby the whole way.

Get set up

Share your business details+
Send us your services, staff, hours, and policies. We build a dashboard configured specifically for your business.
Connect your WhatsApp number+
You link your existing number from inside your dashboard in a few clicks, with our team on standby for any technical hiccups. Nothing changes for your customers: no new number, no app to install.
Go live the same day+
The moment it is connected, Hiiiilo starts answering and booking automatically, with your dashboard live from the first message.

Then it grows with you

Bring your existing customersOptional+
If you'd like, upload your past customer list and Hiiiilo can re-engage them: follow-ups, reminders, and win-back messages to customers who've gone quiet. Entirely your call.
Customer Intelligence kicks in+
As conversations build up, Hiiiilo surfaces what customers ask about, what converts, your busiest windows, and ready-to-send campaigns, so every conversation feeds the next.

Launch promo — Full at RM1,000 for your first month

Save RM1,000 · Customer Intelligence unlocked from day one · T&C apply

Full Most popular
RM 2,000 / month

First month RM1,000 with the pilot

Everything in Receptionist, plus the growth engine.

  • ✓ Everything in Receptionist
  • ✓ Customer Intelligence — money-leaks & peak windows
  • ✓ Ready-to-send win-back & re-engagement campaigns
  • ✓ Marketing copy + ad targeting
  • ✓ Dedicated marketing team on standby
Subscribe Now
14-day money back · fair-use conversation limits apply

FAQ

Questions, Answered

Everything owners usually ask before getting started with Hiiiilo.

Do I need a new number, or does it use my existing WhatsApp?+
Hiiiilo runs on the WhatsApp number your customers already message. There is no new number to share, and nothing for your customers to install.
What do I need to provide to get started?+
Just your services, staff, opening hours, and any policies or common answers. We turn that into your dashboard, so the more you share, the sharper Hiiiilo is from day one.
How long does setup take?+
Most businesses go live the same day. You share your services, staff, and hours, we build your dashboard, and you connect your number in a few clicks, with our team on standby.
I use the WhatsApp Business app now. What changes?+
Your number connects to the official WhatsApp Cloud API, and you manage chats from your Hiiiilo dashboard instead of the standalone Business app. We guide you through the switch so nothing falls through the cracks.
Is Hiiiilo just a WhatsApp chatbot?+
Hiiiilo is more than a standard WhatsApp AI chatbot. A basic chatbot follows fixed scripts; Hiiiilo is a full AI receptionist that answers from your verified information, books appointments into your calendar, and automates your WhatsApp Business end to end, replying in each customer's own language.
How does Hiiiilo book appointments?+
It checks your Google Calendar in real time, offers only slots that are open, and writes the confirmed booking straight to your calendar with the customer's details. It re-checks the moment before confirming, so double-bookings can't happen.
Can I see every conversation and booking?+
Yes. Your owner dashboard shows every conversation, booking, lead, and your conversion rate in one place, updated live, so you never have to chase staff for a report.
What happens when Hiiiilo does not know the answer?+
It only replies from the information you have verified, and never makes things up. When a question is outside its training, it hands the conversation to your team instead of guessing.
Which languages can it handle?+
Hiiiilo detects English, Bahasa Malaysia, or Chinese from the customer's first message and replies in that language for the whole conversation.
Can Hiiiilo understand voice messages?+
Yes. If a customer sends a WhatsApp voice note instead of typing, Hiiiilo listens, understands it, and replies in text, in English, Bahasa Malaysia, or Chinese.
Is it just AI, or are there real people behind it?+
Both. The AI handles every conversation around the clock, and a real marketing team at Meteor Pulse is behind it for the moments you need a human, a campaign, or a deeper plan.
Is my customers' data safe and PDPA-compliant?+
Yes. Hiiiilo answers only from your verified business information, and customer data is handled in line with Malaysia's PDPA. The full details are in our Privacy Policy.
Who owns the conversations and customer data?+
You do. Your conversations, bookings, and customer records belong to your business. If you ever leave, you can export your data, and we delete it afterwards.
Could using Hiiiilo get my WhatsApp number banned?+
No, the guardrails are built to prevent that. Hiiiilo only messages customers who have contacted you, stays within WhatsApp's and Meta's rules, and never blasts cold lists, so your number stays in good standing.
Can Hiiiilo bring back my past customers?+
Yes. With your customer list, Hiiiilo can re-engage people who have contacted you before, with reminders and win-back campaigns. To protect your number and stay within WhatsApp's and PDPA rules, it reaches customers who have messaged you, not cold contacts.
How much does it cost, and can I cancel?+
Two plans: Receptionist at RM599 a month for an AI front desk that answers, books, and actively works each chat for more sales, and Full at RM2,000 a month, which adds Customer Intelligence and a dedicated marketing team. New customers can start Full on the pilot, RM1,000 for the first month. Cancel anytime, with a 14-day money-back guarantee.
What's included in the price?+
Receptionist covers the working front desk: AI receptionist, trilingual replies in English, Bahasa Malaysia and Chinese, real-time calendar booking, reminders, and your owner dashboard. Full adds Customer Intelligence, ready-to-send win-back campaigns, and a real marketing team on standby. Nothing core is locked behind add-ons.
Are there any setup fees or hidden costs?+
No setup fee. Your monthly plan covers Hiiiilo in full, subject to fair-use conversation limits. Depending on your message volume, Meta may charge standard WhatsApp conversation fees on your own account, and we'll always flag those upfront.
Your 15-minute demo

A quick live look, start to finish

1
See real use cases

Watch Hiiiilo answer and book real enquiries for a business like yours.

2
Get setup advice

We map out exactly how it would work for your services, staff, and hours.

3
Ask questions live

Pricing, WhatsApp, your dashboard — anything you like, answered on the spot.

Ready to see it in action?

Book a Free Demo

Tell us who you are and when suits you — we'll pop it into a WhatsApp message and show you Hiiiilo live on the number you already use.

1 What's your business?
2 When suits you best?
Your WhatsApp message

SEND ON WHATSAPP
Replies within minutes during business hours · No commitment