Appointment Booking
Hiiiilo turns a WhatsApp chat into a confirmed — and often bigger — appointment: checking your calendar live, offering only open slots, suggesting the add-on that fits, and writing the booking in with a reminder attached. No back-and-forth, no double-bookings, fewer no-shows.
From chat to booked
No forms, no links to chase. Hiiiilo runs the whole booking inside the chat your customer already opened.
Which service, the day and time that suit them, and which staff member if it matters — and suggests a fitting add-on where it makes sense, so chats turn into sales.
Reads your Google Calendar in real time, so it always knows what's actually free.
The customer picks from times you can actually honour — never a slot that's already taken.
The booking lands in Google Calendar with a Meet link attached, and the customer gets a clear confirmation.
An automatic reminder is scheduled before the appointment, so fewer customers forget.
Fewer no-shows
A booked slot is only worth it if the customer turns up. Hiiiilo works the gap between booking and appointment for you.
Every confirmed booking gets a reminder before the appointment, in the customer's own language.
Can't make it? The customer moves the booking right in the chat, instead of going quiet and becoming a no-show.
When someone cancels, the slot reopens automatically so another customer can take it.
Fits how you run
Every business runs differently. Hiiiilo books around the way yours actually works.
Two-way with the calendar you already use, so bookings and blocks stay in step in real time.
Hiiiilo re-checks the calendar the instant before confirming, so two customers can never take the same slot.
Routes each customer to the right person for their service, and never books someone who is on leave or off that day.
Handles the whole booking in English, Bahasa Malaysia, or Chinese. See how the AI understands.
Live in an afternoon
Share your services, staff, and hours. We connect your existing WhatsApp number to your calendar, and Hiiiilo starts booking the same day, with our team on standby.
Receptionist plan
Real-time WhatsApp booking, reminders, reschedules, and your owner dashboard, in three languages.
FAQ
What owners usually ask before letting Hiiiilo run their calendar.
Watch Hiiiilo answer and book real enquiries for a business like yours.
We map out exactly how it would work for your services, staff, and hours.
Pricing, WhatsApp, your dashboard — anything you like, answered on the spot.
Tell us who you are and when suits you — we'll pop it into a WhatsApp message and show you Hiiiilo live on the number you already use.
