For Hair Salons
Hiiiilo is an AI receptionist that lives in your salon's WhatsApp. It answers clients, books appointments into your calendar, and reduces no-shows, around the clock, in English, Bahasa Malaysia, or Chinese. Built for hair salons across Malaysia.
Built for salons
Most salons lose bookings in the gaps, after hours, during back-to-back appointments, or when stylists are with clients and nobody can reach the phone. Hiiiilo closes them.
Clients message at 11pm. Hiiiilo replies and books on the spot, so you don't lose them to the salon that answered first.
Every booking gets an automatic reminder the day before, so your chairs stay full and last-minute gaps shrink.
Detects English, Bahasa Malaysia, or Chinese from the first message and replies in that language the whole way through.
From a quick trim to full colour, each client is matched to the right stylist and the chair time the service actually needs.
How it works
Hiiiilo runs the whole loop on your salon's WhatsApp, so a single enquiry turns into a booked, kept, and returning client.
Answers every client instantly, in their own language, from your verified salon info. No message waits till morning.
Checks your Google Calendar against real availability and writes the confirmed appointment straight in, no double-bookings.
Clients who ask but don't book get timed WhatsApp follow-ups, winning back the ones who would otherwise slip away.
Reminders before the visit and one-tap reschedule keep no-shows down and refill cancelled slots automatically.
Who it's for
If your salon takes appointments over WhatsApp, Hiiiilo fits. We set it up around your services, your stylists, and your hours, whatever you specialise in.
Cuts, blow-dries, and treatments booked around the chair, so you stay with clients instead of the phone.
Highlights, balayage, rebonding, and keratin, each booked with the stylist and the chair time the service really needs.
A polished, instant reply in your client's language that matches the experience your salon is known for.
Fast, high-volume bookings handled in seconds, so quick enquiries turn into filled slots all day.
Trials and big-day bookings captured with all the details, then confirmed and reminded so nothing slips.
Every outlet gets the same fast, multilingual booking on the number clients already message, written to the right calendar.
From a quick fringe trim to a full colour transformation, Hiiiilo handles enquiries, bookings, reschedules, and reminders, in English, Bahasa Malaysia, or Chinese.
Customer Intelligence
Every conversation becomes data. Hiiiilo learns what your clients want, spots who is drifting away, and drafts the message that brings them back, so your marketing reaches more of the right people and your salon keeps growing.
Patterns Hiiiilo spots for you
27 colour clients are due for a root touch-up this month. Draft a reminder to send?
16 clients asked about rebonding this month but didn't book. Draft a promo?
24 clients haven't visited in 4+ months. They previously booked colour and treatments.
Bookings climb in the weeks before Raya and CNY. Open more slots and pre-sell colour.
From insight to more bookings
Hiiiilo surfaces the patterns hiding in your chats: services in demand, clients gone quiet, and the hours that convert best.
It writes ready-to-use copy for WhatsApp, Instagram and Facebook, and sharpens who to target with your ads, each in your client's language. You just review and approve.
A lapsed client replies, or a new one finds your post or ad. Either way, Hiiiilo books them straight into your calendar.
Re-engagement reaches only clients who have messaged you before, kept within WhatsApp's and Malaysia's PDPA rules.
One insight, every channel
The same insight becomes ready-to-use marketing wherever your clients are, not just WhatsApp. Hiiiilo drafts the copy and sharpens your targeting across every channel, with a real marketing team at Meteor Pulse behind it.
Salon FAQ
See Hiiiilo answer, qualify, and book a real client conversation, on the WhatsApp number your salon already has.
You're never left with just a bot. A real marketing team stands behind Hiiiilo, ready to step in whenever you need a human, a campaign, or a deeper plan.
